Return Policy in short
Return Policy

Please contact me before returning any items.

It is appropriate that the consumer controls the delivery to verify that this is accurate and error free. At the complaint, the customer contacts red boots and gives information relevant and the reason for complaint.


Return Conditions

You can return the product within 30 days of delivery. 


Returning A Package

If a returned item is shipped international, please clearly mark the package 'RETURNED GOODS', to avoid any Customs charges. red boots is NOT responsible for any return Customs charges made. Any charges incurred are the responsibility of the customer.


Transport Damage

If the product is lost or you, upon receiving, notice that the item has been damaged during transport, you should immediately report this to us.


Unclaimed Packages

For packages that are not cashed at your post office within 14 days, red boots reserves the right to charge you a handling fee to cover return shipping and freight companies' administrative costs.


For any other enquiries: ninamasina(at)gmail(dot)com