- Contact me before returning any items.
- You can return the product within 30 days of delivery.
- The product must be in new condition.
- To avoid any Customs charges please clearly mark the package 'RETURNED GOODS'.
- If a package is unclaimed you might have to pay a handling fee.
Please contact me before returning any items.
It is appropriate that the consumer controls the delivery to verify that this is accurate and error free. At the complaint, the customer contacts red boots and gives information relevant and the reason for complaint.
You can return the product within 30 days of delivery.
Returning A Package
If a returned item is shipped international, please clearly mark the package 'RETURNED GOODS', to avoid any Customs charges. red boots is NOT responsible for any return Customs charges made. Any charges incurred are the responsibility of the customer.
If the product is lost or you, upon receiving, notice that the item has been damaged during transport, you should immediately report this to us.
For packages that are not cashed at your post office within 14 days, red boots reserves the right to charge you a handling fee to cover return shipping and freight companies' administrative costs.
For any other enquiries: ninamasina(at)gmail(dot)com